Welcome to TOMI Official Pakistan. These Terms & Conditions govern your use of our website, online store, products, and services. By accessing or purchasing from our website, you agree to these terms.
TOMI Official Pakistan is an online watch store offering stylish and quality watches to customers across Pakistan. Our products, prices, promotions, and services are subject to availability and may change without prior notice.
We make every effort to ensure that product descriptions, images, specifications, colors, and prices displayed on our website are accurate. However, slight differences may occur due to screen settings, photography, lighting, or product batches.
Customers are encouraged to review the product details carefully before placing an order.
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
TOMI Official Pakistan reserves the right to change product prices, discounts, promotional offers, or payment methods at any time.
An order is considered confirmed once the required order information has been verified and accepted by TOMI Official Pakistan.
After placing an order, you may receive an order confirmation through the contact information provided during checkout.
We reserve the right to cancel or decline an order in cases including:
TOMI Official Pakistan aims to provide reliable and timely delivery across Pakistan.
Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, and other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and contact number. TOMI Official Pakistan is not responsible for delays caused by incorrect customer information.
Where Cash on Delivery (COD) is available, customers must provide accurate contact and delivery information and remain available to receive the package.
Repeated refusal of confirmed COD orders may result in restrictions on future COD purchases.
Our return and exchange policy applies only to products that meet the eligibility requirements stated on our website.
Customers should inspect their order immediately after delivery and contact TOMI Official Pakistan as soon as possible if the product arrives damaged, defective, incorrect, or incomplete.
Products may be required to meet conditions such as:
Items that have been damaged through misuse, accidental damage, unauthorized modifications, or normal wear and tear may not qualify for return or exchange.
Where a TOMI product includes a warranty, warranty coverage is subject to the specific warranty terms applicable to that product.
Warranty coverage may not include damage caused by misuse, accidents, unauthorized repairs, improper handling, or normal wear and tear.
Customers should retain their order details or proof of purchase for warranty claims.
TOMI Official Pakistan may offer seasonal promotions, discount codes, flash sales, or other special offers.
Promotional offers may have specific conditions, expiry dates, product exclusions, or limited availability. Unless explicitly stated, promotions cannot be combined with other offers.
Customers agree to use our website only for lawful purposes.
You must not:
All website content, including the TOMI name, logos, product images, graphics, text, designs, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission.
TOMI Official Pakistan respects customer privacy. Information provided during an order, including name, phone number, email address, and delivery information, may be used to process orders, arrange delivery, provide customer support, and communicate regarding purchases.
For more information, please refer to our Privacy Policy.
TOMI Official Pakistan will make reasonable efforts to provide accurate product information and reliable services. However, we are not responsible for delays, interruptions, or losses caused by circumstances outside our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.
TOMI Official Pakistan reserves the right to update or modify these Terms & Conditions when necessary. Changes will become effective when published on our website.
Customers should review this page periodically for the latest terms.
These Terms & Conditions are intended to be governed by the applicable laws of Pakistan. Any disputes will be handled according to the applicable legal framework and jurisdiction in Pakistan.
If you have questions regarding these Terms & Conditions, orders, returns, warranties, or other store policies, please contact TOMI Official Pakistan through the contact details provided on our website.
TOMI Official Pakistan – Premium Watches, Trusted Service & Timeless Style.
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